Coaching Skills

A training programme for Managers and Leaders

The face of leadership and management is changing.

An increasing emphasis on leaner organisational structures means everyone has to work smarter and be encouraged to problem-solve and think for themselves in new ways.

Gone are the days of just telling and directing.

The key to unlocking potential is to take a coaching approach

By 'coaching' I mean:

• Helping people to think for themselves through great questioning, listening and feedback.

• Focusing on real issues in real time, helping people to reflect, learn, develop and perform.

Every conversation at work is an opportunity for a new insight, a different perspective or a trigger to take action.

Imagine your Leaders and Managers having the skills to make the most of every conversation.

The skills to:

• Ask the right questions and listen really effectively

• To ‘pull out’ the potential in their people and colleagues

• To help people to solve their own problems

• To help people learn and develop on the job

• To diffuse conflict

• To develop their teams

• To create more productivity for your organisation

So how can you give your Leaders and Managers these skills?

Our 'Coaching Skills for Managers' (or Leaders) programme is designed specifically with this in mind!

To find out more about our 'Coaching Skills for Managers/Leaders' programme, Phone +44 (0)845 323 4028

You will know that this programme has really delivered for your organisation, when your Leaders and Managers naturally and easily slip into a coaching approach and people in their teams respond positively to a different way of communicating. As a result, they feel empowered and give more of themselves at work.

How do we ensure these results with our programme?

• Other training companies may confuse delegates with complex models and theories; We like to keep things practical, simple and fun. We focus on lots of practice and a ‘get in and drive’ approach. This reaps benefits as participants learn the skills quickly and benefit from real-time feedback and reflection.

• Lasting benefits are evident when the coaching skills developed become ‘unconscious habits’. Habits are built over time, initially through conscious effort and practice. This programme builds in interventions to support getting to the ‘habit stage’. Peer support, periodic reviews and refreshers all contribute to creating a sustainable and measurable shift in behaviour and the embedding of a coaching style and approach to Leadership and/or Management.

• Our philosophy of building skills whilst working on ‘real life’ issues has multiple benefits. Leaders and Managers grow themselves, grow their skills and build closer working relationships in the process.

• We use a Training Programme Evaluation questionnaire throughout the programme to check progress and help to ensure the delivery is meeting your organisation's desired outcomes.

• We draw on a wealth of expertise and experience in our delivery and for this programme incorporate approaches from the worlds of Executive Coaching, Emotional Intelligence and Neuro Linguistic Programming.

• We also introduce Leaders and Managers to the DiSC® model – a powerful behavioural profiling tool. DiSC® helps people to understand their own communication style and behaviour so they can adapt it effectively to meet the different preferences, needs and motivations of the people that they lead and manage on a day-to-day basis.

Meet your training team….

Julie French

I am one of the Directors of the Academy of High Achievers Ltd. Previously a Senior Manager and board member in the social and healthcare sector, I started my first training and coaching business over 11 years ago.

Coaching has been a passion of mine for many years! Whether it's assisting line managers to become more effective by taking a coaching approach or training professional coaches to get better results, I'm totally enthused about the coaching process.

Past and present clients include Siemens, South West Trains, Medtronic, Birmingham City Council and a number of Primary Care Trusts, to name but a few!

In addition to coaching and training with DiSC® behavioural profiling, I am an NLP Trainer, Executive Coach, Emotional Intelligence facilitator and keynote speaker.

Sarah Armitage

Sarah is a highly experienced trainer and coach with a unique blend of qualifications and expertise in human resources, psychology, organisational development, Neuro Linguistic Programming (NLP) and Emotional Intelligence and the use of profiling (such as DiSC®) to support organisational success.

Working at a senior level in HR for over 16 years Sarah’s last role in industry was as an internal consultant responsible for a transformational organisational change. Since then she’s trained, coached and facilitated in many organisations, private and public sector, global and SME.

With a belief that simple solutions expertly delivered give great results and a style that balances warmth with challenge Sarah gets a huge buzz from helping people, teams and organisations thrive.

Tony Burgess

Tony is one of the Directors of Academy of High Achievers Ltd and is an experienced Trainer, Facilitator, Professional Speaker and Coach.

As well as training and coaching Leaders and Senior Managers in organisations, Tony also spends a great deal of time training other Coaches and Trainers in advanced communication techniques.

Tony has a degree in psychology and a background in using applied ‘moment by moment’ psychology to help people to perform at their personal best as consistently as possible. He has designed and delivered training for a wide range of organisations including Toyota (UK), Crystal Martin International, Tarmac Northern, Barclays Bank, HSBC and Zeta Plc to name but a few.

For information about how your organisation could benefit from our coaching skills programme please call Julie French on + 44 (0)7989 991056 or click here to email her.

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